01收集的信息

通过询问表单、邮件或电话联系时，我们可能收集：

• 姓名
• 邮箱地址
• 电话号码（选填）
• 制作对象、希望尺寸和姿势
• 咨询内容以及客户自愿提供的信息
• 访问网站时自动处理的IP地址、浏览器及设备信息、访问时间等技术信息

02使用目的

• 回复询问并与客户联系
• 确认制作需求、报价、预约及提供服务
• 改进服务质量和网站体验
• 防止滥用、垃圾信息和安全问题
• 履行法律义务

如需将信息用于与上述目的没有合理关联的其他用途，我们会事先取得同意。

03外部服务

本网站在必要范围内使用以下服务。相关信息可能依照服务商的条款和隐私政策进行处理，也可能在日本境外的服务器上处理。

04向第三方提供

除非取得本人同意、法律要求，或为实现上述目的而在必要范围内委托服务商处理，我们不会向第三方提供个人信息。

05安全管理

我们采取HTTPS加密传输、访问权限管理以及限制外部服务范围等合理措施，防止个人信息泄露、丢失、篡改或未经授权的访问。

06保存期限

个人信息仅在回复询问、提供服务、履行法律义务或其他收集目的所需期间内保存，之后将以适当方式删除或匿名化。外部服务的保存期限依照其设置和政策。

07查询、更正与删除

本人提出查询、更正、停止使用或删除其个人信息时，我们将在确认身份后，依据适用法律妥善处理。

08Cookie与本地存储

本网站使用浏览器本地存储保存语言设置，并可能使用Cloudflare提供的注重隐私的访问分析。本网站目前不使用广告投放Cookie。

09政策变更

我们可能根据服务或法律变化修改本政策。如有重要变更，将在网站上以清晰方式公布。

01Information we collect

When you contact us through the inquiry form, email or phone, we may collect:

• Name
• Email address
• Phone number (optional)
• Figure subject, preferred size and pose
• Your inquiry and any information you choose to provide
• Technical data processed when you visit the site, such as IP address, browser and device information, and access time

02How we use information

• To respond to inquiries and contact you
• To confirm specifications, provide estimates, arrange bookings and deliver services
• To improve service quality and website experience
• To prevent abuse, spam and security incidents
• To comply with legal obligations

We will obtain consent before using information for purposes beyond those reasonably related to the purposes above.

03Service providers

We use the following providers where necessary to operate the website. Information may be processed under each provider’s terms and privacy policy, including on servers outside Japan.

04Disclosure to third parties

We do not disclose personal information to third parties except with your consent, where required by law, or where processing is entrusted to a service provider to the extent necessary to fulfill the purposes described above.

05Security

We take reasonable and appropriate measures, including HTTPS encryption, access controls and limiting service providers, to help prevent loss, alteration, unauthorized access or disclosure of personal information.

06Retention

We retain personal information only for as long as necessary to respond to inquiries, provide services, meet legal obligations or fulfill another stated purpose. We then delete or anonymize it appropriately. Data held by service providers is retained according to their settings and policies.

07Access, correction and deletion

If you request access to, correction of, restriction of use or deletion of your personal information, we will verify your identity and respond appropriately under applicable law.

08Cookies and local storage

The website uses browser local storage to remember your language preference and may use Cloudflare’s privacy-focused web analytics. We currently do not use cookies for advertising.

09Changes to this policy

We may update this policy to reflect changes in our services or applicable law. Material changes will be communicated clearly on this website.